Frequently asked questions
How much are the delivery costs to... ?
Do you have this product in size… ?
How can I return my order?
Fashiola is a browsing tool, collecting the products of different online shops that we partner with. Fashiola does not sell any products ourselves, but instead gathering the different items offered by the online shops, to give you a super smooth online shopping experience. At Fashiola, we are happy to help you with all the information we have, but in some situations, for more case-by-case questions, you will have to directly contact the shop selling the item(s) you are interested in. For example:
- concerning the delivery (time, cost, international possibilities…)
- concerning the availability of a product (size, stock amount…)
- concerning the return conditions, if you are not be satisfied by a product
- concerning the possibility of import taxes
How can I order on your website directly?
Fashiola is a platform gathering the products of different online shops. Fashiola doesn't sell any products itself, and that is why you can't order directly from our website. Search on Fashiola, find the fashion items you have been dreaming of, and let yourself be redirected to the online shop that is offering this item at the best price. It’s as easy as that!
I haven't received a confirmation email from your side after my order. Is it normal?
Even though you found the product that you purchased on Fashiola, you will never receive a confirmation email from Fashiola directly. Indeed, you found the item(s) you were looking for, through Fashiola's platform, but the purchase has been completed on shop displaying it's collections on Fashiola. That is why, in the case you don't receive any confirmation email after your order, you will have to check that directly with the online shop where the transaction actually happened.
What should I do if there is a difference in the price/sizes between Fashiola and the website where I am redirected to?
All the information you see on Fashiola, is coming directly from the shops we are working with. This information is collected into a product feed, which are updated regularly during the day, both by the shop and by Fashiola. Since it is live information, fluctuating all the time, it can happen that there are some differences between what Fashiola is displaying and what the situation actually is on the shop. We are doing our best to show the correct information, but we unfortunately can't avoid all gaps between the information we receive, and the information the online shop is displaying. In the case of a difference between the price you see online, and the price displayed on the shop you are redirected to, the price offered by the shop will be the one you will have pay.
Buy clothes online at Fashiola.ph
Online clothing, shoes and accessories from leading brands, designers and less well-known names. There are webshops abound! Can't see the woods for the trees anymore? Fashiola.ph offers the solution. From now on buy clothes online on Fashiola.co.uk.
THE online clothing search engine for the Philippines
Brands like adidas, Calvin Klein, Diesel and New Look, to name but a few. You will find them all on Fashiola.ph - THE online clothing search engine for the Philippines. To guarantee the easiest way to search for clothes, shops or brands, we have sorted the product details from the largest Filipino webshops into relevant categories. We've also taken into account the different sizes per category.
Well-known and small exclusive webshops
Of course we have the well-known shops like ASOS, Saks Fifth Avenue, Farfetch and Zalora. The uniqueness of Fashiola.ph is that we also promote the smaller exclusive webshops, such as Luisaviaroma, Stylebop and SSENSE.
Trends and fashion advice
All the fashion trends from the catwalks and fashion designers, as well as fashion advice and styling on what dress to buy for your daughter can be found on Fashiola.ph. Our stylists follow the latest trends and help you in your quest for bargains and find the unique items that you are looking for!
Always the right page
Fashiola.ph promotes products from the clothes shops and online webshops. We do not deliver products ourselves. Via our website, you will be directed to the shop website and the correct page where you can fulfill your order and payment. Of course, afterwards you can continue shopping at Fashiola.ph.
Fashiola.co.uk is the property of Kleding BV in The Netherlands.